Privacy Policy

Last Updated: June 18, 2026

KloteBayRam ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, gender, date of birth (optional)
• Profile Data: Style preferences, body measurements, favorite brands, shopping preferences
• Photos: Profile pictures and photos for virtual try-on (stored securely, never shared with merchants)
• Communication: Messages sent through our AI assistant, customer support inquiries

1.2 Information Collected Automatically

• Usage Data: Pages viewed, products clicked, search queries, time spent on site
• Device Information: Browser type, operating system, IP address, device identifiers
• Cookies: We use cookies to enhance your experience (see Cookie Policy below)

1.3 Information from Third Parties

• Social Login: If you sign in with Google, we receive your name, email, and profile picture
• Affiliate Networks: When you purchase through our links, we receive confirmation of sale (but not your payment details)

2. How We Use Your Information

We use your information for the following purposes:

• Personalized Recommendations: To provide AI-powered outfit suggestions tailored to your style, body type, and preferences
• Virtual Try-On: To generate images showing how clothes look on you
• Price Comparison: To show you the best deals across multiple stores
• Account Management: To create and maintain your account, send notifications, process your requests
• Analytics: To understand how users interact with our service and improve it
• Communication: To send you updates, promotional offers (with your consent), and customer support responses
• Legal Compliance: To comply with applicable laws, prevent fraud, and protect our rights

3. How We Share Your Information

We DO NOT sell your personal data to anyone. We only share information in these limited circumstances:

3.1 With Merchant Partners (Limited)

When you click a product link to buy from a merchant (Amazon, Flipkart, etc.), you are redirected to their website. At that point, their privacy policy applies. We do NOT share your photos, profile data, or personal information with merchants.

3.2 With Service Providers

• Cloud Hosting: Supabase (database), Cloudflare (web hosting) — for infrastructure
• AI Services: OpenAI, Google Gemini — for generating recommendations and try-on images (photos are encrypted in transit and not used for model training)
• Affiliate Networks: Cuelinks, Admitad, INRDeals — for tracking purchases and earning commissions (only receive anonymized click IDs, not personal data)
• Analytics: Google Analytics (anonymized) — to understand site usage

3.3 For Legal Reasons

We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, or property.

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data in transit uses HTTPS/TLS encryption
• Secure Storage: Photos and personal data are stored on encrypted servers with access controls
• Authentication: Password-protected accounts with email verification
• Regular Audits: We conduct security reviews and update our practices regularly

No system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at ramakrishnacharyjonnalagadda@gmail.com.

5. Your Privacy Rights

Under India's Digital Personal Data Protection Act, 2023, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and all associated data (we will comply within 30 days)
• Portability: Export your data in a machine-readable format
• Withdraw Consent: Opt out of marketing emails or data processing activities (note: some features may become unavailable)
• Grievance: File a complaint with our Data Protection Officer or the Data Protection Board of India

To exercise these rights, email us at ramakrishnacharyjonnalagadda@gmail.com with subject line "Privacy Request".

6. Data Retention

• Active Accounts: We retain your data as long as your account is active
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion request
• Legal Requirements: Some data (e.g., transaction records) may be retained longer to comply with tax/accounting laws

7. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use:

• Essential Cookies: Required for login, security, and core functionality (cannot be disabled)
• Performance Cookies: Help us understand how users interact with the site (Google Analytics)
• Functional Cookies: Remember your preferences (language, theme, etc.)
• Advertising Cookies: Track conversions from affiliate links (Cuelinks)

You can control cookies through your browser settings. Note that disabling cookies may limit some features.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you are a parent and believe your child has provided us with personal information, contact us and we will delete it.

9. Third-Party Links

Our service contains links to third-party websites (Amazon, Flipkart, Myntra, etc.). We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.

10. International Data Transfers

Your data is primarily stored on servers located in India. Some service providers (e.g., OpenAI, Supabase) may process data outside India. We ensure adequate safeguards are in place for such transfers.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page with an updated "Last Updated" date
• Sending an email to registered users (for material changes)

Continued use of our service after changes constitutes acceptance of the updated policy.

12. Affiliate Disclosure

Important: KloteBayRam is a participant in various affiliate programs and networks including Admitad, INRDeals, Cuelinks, Amazon Associates, Flipkart Affiliate, and others. When you click on product links and make a purchase, we may earn a commission at no additional cost to you. This helps us keep the service free.

We are transparent about affiliate relationships and never mark up prices. The price you see on our site is the same as on the merchant's website.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us:

• Email: ramakrishnacharyjonnalagadda@gmail.com
• Subject Line: "Privacy Inquiry"
• Response Time: We aim to respond within 5 business days

Data Protection Officer: For DPDP Act-related grievances, email us with subject line "DPDP Grievance". We will acknowledge within 72 hours and resolve within 30 days as per regulatory requirements.